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Hello,

We are a Finland based software development company and we are considering purchasing some of your products. However, what remains unclear is "subscription renewal" and technical support efficiency:

1. On your web site you say, "If you forgot to renew your subscription, you can purchase a new license with a discount of 30%.", but if we are talking just about loosing technical support why would somebody had to buy a new license? We would like to clearly understand if we buy your software and don’t buy (hypothetically) "subscription renewal" does this mean that we still can use your libraries?

2. How effective is your technical support? As we reside in GMT+2 time zone what would be the response time? Currently I can see three questions on the forum pending for your answer from yesterday.

Thanks a lot for your time and I am looking forward to hearing from you soon.

Best regards,

Endre Domiczi

CEO

Sevana Oy, Finland

http://www.sevana.fi

Hello,

Thanks a lot for a prompt reply. Two more clarification questions please:

- how many updates do you usually deliver during support period?

- what does an update usually include?

Thanks a lot for your time!

Best regards,

Endre

Updates are based on issue reports and/or feature requests. Small issues are fixed as they evolve. Complex issues may require more time. But we do not remember any complex issues. We have only complex feature requests.

Updates are delivered as soon as possible. Update means the following:

1) New installation with fixed and improved version of software.

2) Source code in case of you bought software with source code.

Besides, our products are typically released each two months.

Additionally about support: We have 24h support. Unfortunately (or fortunately), we constantly overloaded with e-mail support. That is why you noticed delays with answers here.

In 3.1 code the application menu right pane popup menu will not show scroll bar when there are items that cannot be seen in one pane.

In 3.0 code, it does not have this problem. Is this a new bug or is there way to add the scroll bar manually?

 

Could you let me know approximately when this bug can be fixed?

I also noticed that in the 3.1 code, I have to specify the correct button.location in application menu dropdown popup menu. For example, if I set the button location to (2,2) for 3 buttons in the popup menu. They will overlap each other.

In 3.0 code, I can specify the buttons to be same location and it will still be displayed correctly in the popup menu.

This issue is related to the same problems with vertical scroll bar in the application menu. We are working on fix.

Greetings,

I have a feature request for Elegant Ribbon: I think the ToggleButton control would benefit hugely from a boolean AutoCheck property. Currently, ToggleButton controls automatically change their own Pressed state when they are clicked. Making this behaviour optional would make sense e.g. when using the MVC pattern, as presently, the ToggleButton’s check state is changed before the model has been updated to reflect the change.

Best regards,

Ben

This feature is already implemented in ToggleButton. Please use the UserInteractionEnabled property.

Hi!

We have tried to use Ribbon library and found that it’s very good and suitable for our needs. But it doesn’t contain separate tab control. We strongly need such control in ours applications. At the same moment, we don’t want to use Ribbon and tabcontrol implemented by different developers, because in that case these controls will be rendered differently. TabControl from your library that is written on the base of MFC is not suitable becasue the size of our application must be small enough and we need pure C#.

Are you planning to implement TabbedPageContainer on pure C#?

Thanks for your answer!

When do you plan to deliver this version?

The tab control is mostly ready. It will appear in the next version of Elegant Ribbon.

Hello,

Elegant Ribbon 3.0, vb2005,

What wrong with my Code?:

 

  Dim ribbongroup As Elegant.Ui.RibbonGroup = Me.Group1

  Dim ribbonButton As New Elegant.Ui.Button
  ribbonButton.Text = "My Button"
  
  Dim ctlGallery As Elegant.Ui.Gallery = Me.Gallery1
  Dim pPopUp As PopupMenu

  pPopUp = ctlGallery.Popup
  pPopUp.BeginInit()
  pPopUp.Items.Add(ribbonButton)
  pPopUp.EndInit()

 

Thanks

Gunter

 

Hello,

Elegant Ribbon 3.0, vb2005.

I create a Gallery Control via Code.

How can I Set "GalleryItemHeightMeasurementMode" to "Custom" via Code?

Thanks

Gunter

 

Please use the Ribbon.SetGalleryItemHeightMeasurementMode() method.

Hi

Can I use the following icon for my applicaion?

Can I edit the following icon and use it?

ex.

C:\Program Files\FOSS Software Inc\Elegant Ribbon\Samples\RibbonUISample\CS\Resources\SaveAs_Large.png

 

Unfortunately, you cannot use this icon because it is a product of Microsoft Corporation. All the graphics is used for illustrative purposes only. You can read about this in Elegant Ribbon EULA.

Thank you.

Hello,

when I working for a longer time on my project I got painting problems on my comptuer. So I search for resource leaks in my application. I think I found some problems in Elegant Ribbon.

Each time, when I activating a screen tip the control leaves three GDI objects. The same effect I saw when opening a form which includes Elegant.Ui.Textbox controls. Each Textbox control leaves one GDI object. I always checked this effect with different Elegant.Ui.Controls, but at the time I saw this problem only with this two controls.

Thanks

Oliver

 

Hi,

Having colored all the dialogs in my application, I still have some system level dialogs like  ’file’ , ’save-as’, ’print’, ’print-preview’ etc that appear with non-prof-ui style in my application. Being a system level dialog is there a possiblity at all that even these could be made appear with Prof-UI style

Thanks,

Howard

 

Hi,

Is it possible to remove selectively only the Horizontal scroll bar (that of CExtNCSB)

 

Thanks,

Howard

I am using a ribbon control to display controls via ribbon tabs and contextual ribbon tabs which are visible depending upon which child mdi form is currently in focus on the main body of the form.  Basic stuff.

I am using commands to link the buttons etc ...on the ribbon to methods on each of the child forms.  Still fairly basic.

What I am wanting to do though is update the ribbon controls to reflect what is on the selected child form.  This is demonstrated in the ribbon sample application which will highlight the Bold button if the select text in a window is bold. Now I can enable and disable buttons etc... easily but the sample application uses the command.data method to update the checked status of the Bold button.

Unfortunatly I don’t seem to be able to tell how this works in the sample application.

What I would like to do is have a combo box/textbox with the current search text for a list of results that is currently being displayed on the selected child form.  eg. Child form 1 has a list that is based on a search word ’apple’ and child form 2 has a list that is based on a seach word ’orange’.

When I flick between these two child forms I want the contents of the combobox/textbox on the ribbon to change to the search word.

Thanks for your help and hope I have been clear with my explanation.

If you want multiple combo-boxes to have the same item collection and to react to that collection changes, you can use the ComboBox.DataSource property to set the items.

As for the second problem, the commands on each form must differ, so you should manually set the commands for controls on each form in the form initializer (for instance, in the OnLoad() method). You can build a command name using form title as a unique constituent of the name(of cause if the form title differs for each instance).

It is the command.data method that I want to use.  I can use this but am not sure how to specify what property of the associated control to change.

Eg. I have a combobox linked to a command.  I want to be able to alter the text property and the items property.  And anyother property for that matter, but specifically those.  Now if I do command.data = "some text" then it sets the combo box text property, which is fine.  But then I also want to do command.data = IList, of which IList is an enumerable list of combo items held in memory.

Now another point I have just come accross.

I have been messing around with commands the last couple of days and they seem great for what i am wanting to achieve.  But, if I have 2 forms that are derived from the same class (ie. have the same controls on them) but are displaying different sets of information, how do I stop the command.data setting the data on both forms.

Eg. I have a form with a list of clients on it and a textbox/combobox in the ribbon bar that is used to input search criteria.  I do a search that limits the results of the client list.  I also have another form open that is of the same class as the first foem but is displaying a different set of results in the client list.

If I type a search word on form 1, the text is reflected in form2.  Any way of seperating these 2 forms?

Again, I hope I am clear in what I am trying to explain and thanks in advance for any help that anyone may provide.

It seems you are would like to use Command.Data for your purposes. If so, please read this article about that. If it is not what you actually imply, please contact us again.

Hello,

Elegant Ribbon 3.0, vb2005

I can show a Popup Menu in a DropDrown like:

 

ddctl.ShowPopup(True)

 

How can i Show a PopUp Menu in a SplitButton?

splitBtnctl.Popup.Show()

Works not.

Thanks

Gunter

 

Hi Gunter,


Please use splitButton1.DropDown.Popup.Show() instead. If you need to use the properties of the button part of a split button, you should use the splitButton1.Button object.

Hello,

Elegant Ribbon 3.0, vb2005

How can i add a Label to a Gallery Item?

Like: Show Example

Thanks

Gunter

By default, labels are not supported by gallery items. To make a gallery item support a label, you should paint it manually. You can do this by using the Gallery.DrawItem event.

Hello,

Please can you get me an example Code for vb2005?

Thanks

Gunter

 

 

We have sent example. Please check your e-mail.

Hello,

Thanks for you email, but that´s not what I mean.



I send you (via email) a sample project, to see what I mean.



I want the same Gallary Control dynamically, as in the example the Static "Gallery1" Control.



Thanks

Best regards

Gunter

 

 

We have sent you e-mail with modified version of your test project.

When you have a DropDown button on a Ribbon Group and you add a button to the DropDown button’s menu and set that button’s Visibility to false, the button disappears from the drop down menu but the menu doesn’t resize/collapse, the space remains but it’s blank.  This doesn’t seem like the proper behavior.  It seems that if you set a Visibility=false to a button on a menu, or any other control for that matter, the button and the space it takes up on the menu should be hidden.  Is this a bug?

Hello,

I found in samples folder DataBindingSample project where you showed the custom skinning for buttons:

I found there three navigation buttons:

VistaNextButton
VistaPreviosButton
VistaSlideShowButton

I tried to compile and run the application and it looks very good.
Then I tried to add dinamic theme changing by calling:

SkinManager.LoadEmbeddedTheme(scheme);

And the vista buttons failed to draw itself.

Could you please provide an example how correct apply custom skin to the button after
EmbeddedTheme loaded dynamically?

I would be very appreciate if you can send it to me now because I already spent a couple of days for investigation.

Any comments??

We have refactored the skinning subsystem so you should not experience this problem with next version (3.1) we plan to release early next week. That means you don’t need to change your code. Anyway, if this issue is urgent, we can send the 3.1 beta assemblies to you.

Guys?

Will you send the beta assemblies for testing today?

Sent.

Thank you for sending me fresh copy of assemblies, I applied it but no results.
I see there is slightly changed methods signatures, but graphics after reloading theme is still wrong.
I did some investigations and discovered, that after theme is reloaded during runtime, the vista buttons change their skin and using the same skin instance for all buttons, which causes all three buttons display the same picture, in my cause it is "next" image

How can I attach the sample project for you to see the results?

Please the project to support@prof-uis.com. Thank you.

Hello,

Any news?
I’ve sent you an archive with test project yesterday, where vista buttons drawing fails.
Also I want to aks you if there is possibility to change vistabutton images when color schema changed?
You proided only images for blue schema but i want to replace them dynamically when color schema changed.

Victor

Hello,

Email with fixed project received, excellent work, guys.
I am imressed :)

Thank you very much!

Only one small bug.

In your solution visual form designer gives an error "Skin manager not found for Vista"
How to fix it?

It can occur when you haven’t added the product “Vista” to the SkinManager before using it. Take a look at the static constructor of the MainForm in the project that we sent to you. There you’ll find something like that:

static MainForm()
{
     SkinManager.AddProduct("Vista");
}

This is what’s new since that version and it should resolve the problem. It makes your glyphs to be stored in a separate section that won’t be cleared when you change themes for “Common”, “Ribbon” or “Grid” components.

I used your solution you send me. It works fine when compiled, but fails open designer.
The same poblem in my solution also.
Try open designer of MainForm from your test solution.

We have just sent a fix to you by email. Thank you.

Hello,

Many thanks for this, but it seems that my version of libraries does not contains new functionality you are using in your sample.
Could you please update me with fresh libraries too?

Thaks,
Victor

Hi guys,
I just bought a Elegant Ribbon v 3.0 library and started working with it, but discovered that
Elegant.UI.TextBox control does not contain Multiline property.

I looks very strange because it has "Lines" property but has no "Multiline" to display the lines.
Could you please explain it?

It is vital for me to have such functionality in my forms.

Victor Birin

Hello,

vb2005, Elegant Ribbon 3.0

In a Office - Splitbutton can I use a Button or a Tooglebutton and an Menü.

See Link

How can i use a ToogleButton with a Splitbutton?

Thanks

Gunter

If you mean a toggle button as part of the split button, this is not yet supported. It is one of our tasks for further releases. If you mean something else, please let us know.

What is the maximum characters that I can put into the screen tip? Can I increase the size of the screen tip pop-up?

Hello,

I create a Dropdown and a Separator with Code (vb2005, Elegant Ribbon 3.0)

I cannot create a Separator with Text?

My Code:

        ’Create DropDown

        Dim ribbongroup As Elegant.Ui.RibbonGroup = Me.RibbonGroup1

        Dim ribbonDD As New Elegant.Ui.DropDown

        ribbongroup.Controls.Add(ribbonDD)



        ribbonDD.Text = "My DD Label"

        ribbonDD.Name = "MyDDId"

        ribbonDD.Informativeness.FixedLevel = Elegant.Ui.RibbonGroupButtonInformativenessLevel.SmallImageWithText



        ’ Create PopUpMenu

        Dim pPopUp As New Elegant.Ui.PopupMenu

        ribbonDD.Popup = pPopUp



        ’ Create Items to Menu

        Dim newButton1 As New Elegant.Ui.Button

        newButton1.Text = "New Button1"

        Dim newButton2 As New Elegant.Ui.Button

        newButton2.Text = "New Button2"



        Dim ribbonSep As New Elegant.Ui.Separator

        pPopUp.BeginInit()

        pPopUp.Items.Add(newButton1)

        pPopUp.Items.Add(ribbonSep)

        pPopUp.Items.Add(newButton2)

        pPopUp.EndInit()



        ribbonSep.Text = "New Text"

        ribbonSep.Name = "sepTest"



        ’ Next Line > ERROR

        ribbonSep.Informativeness.FixedLevel = Elegant.Ui.PopupMenuSeparatorInformativenessLevel.SeparatorWithText



What´s wrong?

Thanks for your help

Gunter

The same control can have different informativeness types in different contexts depending on the container control it belongs to. In this case, due to performance issues, the menu was not fully initialized and informativeness type was undetermined. The same problems we came across in the VB.NET Designer. That’s why we developed an alternative way to set the informativeness level. Try the following code instead of the last line:

ribbonSep.InformativenessFixedLevel = "Elegant.Ui.PopupMenuSeparatorInformativenessLevel:SeparatorWithText"

This should help. Thank you.

Hi,

How can I adjust the ribbongroup width ? By example I wat put 4 buttons in a RibbonGroup...these buttons will be used as a menu for a context  specified in the RibbonPage text... the group and buttons must use the page width but I can’t find a WIDTH property for the RibbonGroup and the buttons.

Thanks in advance.