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Forums » Prof-UIS Tech Support » Customized Toolbar, Menu & Keyboard information lost to end users Collapse All
Subject Author Date
Neville Franks Jul 22, 2008 - 4:31 PM

Users that customize toolbars and commands using the Prof-UIS customization system loose all of their customizations when we put out a new release which includes new toolbar, menu or keyboard items. This makes for very unhappy customers.

To get our new toolbar etc. items to appear we need to either "clean the registry state or use a new registry folder for the new version of UI." as per an e-mail from Sergiy Lavrynenko 13 Feb 2004, which is what we do.

When our users have spent a lot of time customizing the UI and then loose all of their settings they are understandably very annoyed. Is there some way we can get new UI items to appear and keep all of the users customized settings?

Technical Support Jul 23, 2008 - 11:52 AM

The easiest solution available right now is to create new toolbars in new application version as user-defined toolbars. It’s also possible to let your application determine which toolbar state version it will load, then create only toolbars present in old version, load their states and create new toolbars finally.