What My Subscription Includes
When purchasing our product, you get a technical support subscription that includes:
- Help and assistance of our tech support team via e-mail or in the tech support forum
- Access to all the new major and minor releases, updates, and bug fixes
How to Renew My Subscription
When your subscription expires, you can renew it for one year by following these simple steps:
NOTE: The option of renewing the subscription is available for 15 days after your subscription expires.
- Login at our web site and go to the Online Store.
- In the renewal column click the button that corresponds to the license you own.
- Follow the instructions.
Discounts to Loyal Customers
If you forgot to renew your subscription, you can purchase a new license with a discount of 30%. Please login using your username and select an appropriate option in the Online Store. If you have any questions about this, please contact us at firstname.lastname@example.org or by phone at (603) 490-6432.