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Forums » Prof-UIS Tech Support » crash when working with ColorPicker @ Ribbon and then select color with a ColorDialod (see the pic) Collapse All
Subject Author Date
Vlad Kozatchenko Feb 23, 2008 - 7:39 AM

Hello Dear Support,

the scenario:
1) run the app;
2) pop-op a color selection node on the ribbon and then click "select color..." on the bottom.
see the faked
http://photofile.com.ua/photo/symbiotone/3482923/75376789.jpg
3) select a color on the dialog
4) click OK.
5) crash - quite often
http://photofile.com.ua/photo/symbiotone/3482923/75376818.jpg
"this" point has been destroyed already. see it this m_pNode.

please help.
there several crashes that needs your attention (e.g. http://www.prof-uis.com/Forum_View.aspx?CID=40&M=59291)
i am quite warring for stability of the application i am delivering the users. (can you please do a bugfix release or some patches).

THANKS!!

Vladimir

Technical Support Feb 27, 2008 - 3:56 AM

We still cannot reproduce this problem. We tried both simple color button and split color button. Could you show us the entire content of the Call Stack window in your Visual Studio when the crash occurs?

It seems the same problem may occur on your computer when an application with a color picker button inside a customizable toolbar or menu. The StyleEditor sample is a such kind of application. Could you try to crash it?

Vlad Kozatchenko Feb 26, 2008 - 2:44 PM

Hello,

> We tested the color picker button with the RibbonBar sample
> and we have never faced any crashes. We guess the crashes
> you reported may be specific to your project only and should be
> related to the source code which handles color selection changing.
> Please provide us with more details about this part of your project.

it was possible in about 5-10 attempts per run to make it crash on the
version 2.82 samples in the installation
RibbonBar.

The scenario as the same:
1) pop-up the color picker menu;
2) click on the "Select color..."
3) click OK there
repeat 1)-3) several times - crash

Please help!
thank you.

Vladimir

Vlad Kozatchenko Feb 23, 2008 - 7:40 AM

PS: post with "Notify me when I get a reply to my message" = ON.