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Forums » Prof-UIS Tech Support » We are waiting for answers... Collapse All
Subject Author Date
Celal Sen Feb 20, 2012 - 5:35 AM

We have two unanswered questions. One is posted on Dec 22, 2011 and the other is Feb 10, 2012. If you don’t have any answers, at least you can reply and say that you are working on it. We even e-mailed you about the problems but you did not reply.
We have a lot of customers and we are facing big troubles because of these kinds of problems. We try to solve some of them by our own but in some cases we have to get support from you. And when the support comes very late or doesn’t even come, we are placed in difficult circumstances. So, once again we are asking you to provide solutions to the problems we have faced.

Technical Support Mar 3, 2012 - 6:15 AM

It looks like a lost notification. We support only persistently linked spin windows and edit controls. If you need to disable "spinning" for some editor, please hide both editor and spin windows and show another second editor at the same location.

Bill Olson Feb 29, 2012 - 8:24 PM

I’m in the same position.  I posted a question on January 31 with no answer.  When I first started using Prof-UIS, tech support was very fast and answered all questions.  It’s seemed to be hit or miss the last few months.

If tech support doesn’t have an answer for something and/or Prof-UIS is no longer going to be supported, I would like to know.