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Forums » Elegant Ribbon Tech Support » version problem Collapse All
Subject Author Date
Merab Chikvinidze Sep 17, 2011 - 4:04 AM

1: I have installed elegant ui ribbon 3.8 and it works fine. but now i have installed version 4.2 and now when i want to open my previous project, visual studio crashes. (then i went to 3.8 version again and it works fine). what can be reason of it?

2: if I will buy license for 4.2 version it will work for version 3.8 too?

Technical Support Sep 22, 2011 - 1:56 PM

Could you please send us the project you are experiencing problems with? Also we would like to know the version of the Visual Studio you are using.
If it is not possible for you to send us the project, could you please try to attach a debugger to the crashing Visual Studio instance and then send us the stack trace?

As for your license question, the license keys are different but we can provide you with an earlier key.