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Forums » Prof-UIS Tech Support » "Timely responses" Collapse All
Subject Author Date
Gevork Odabashyan May 25, 2010 - 12:25 AM

Dear Technical Support.

In reply on Docking BUG - 5 (May 16, 2010) you wrote:

"Fixed. Please drop us a e-mail to the support mail box at this web site and we will provide you with the source code update."

But currently (May 25, 2010) I’m still waiting the source code update with fixes for the bugs:

Docking BUG -1, Docking BUG -2, Docking BUG -3, Docking BUG -4, Docking BUG -5.

I drop you  my e-mail to the support@prof-uis.com 17.05.2010 but has no any response till now.

Can you say you did really fixed the bugs or only write this in replies.

And if so why you cant provide me with updated source code.

Technical Support May 25, 2010 - 9:02 AM

We replied you May 17. It seems the reply was rejected by your email server. We have just forwarded the reply via our gmail account. If you have not received it, please provide some other email address.