Professional UI Solutions
Site Map   /  Register
 
 

Forum

Please Log In to post a new message or reply to an existing one. If you are not registered, please register.

NOTE: Some forums may be read-only if you are not currently subscribed to our technical support services.

Forums » Prof-UIS General Discussion » Sample crashes on customer's computer Collapse All
Subject Author Date
Oliver Rau Dec 2, 2011 - 6:57 AM

Dear ProfUIS-Team,

we got a issue (crash) from one of our customers who’s using our application. After having made some checks (logging etc.) we found out that the reason could be some ProfUIS issue. Then we gave him two of your samples (RibbonBar, RibbonBarMDI), two versions, 2.92 and 2.88, both of which been crashing on two of our customer’s laptops (different models, see below). If needed, we can provide you with the screenshots of the error messages via email.

Model 1: Intel i3 4GB Ram, Windows XP (SP3) with all latest patches installed, running with admin rights

Model 2: Intel i5 (other see mod. 1)

For us, there’s no chance to debug on customer’s computer. Furthermore, our own logging ends because of this crash. Do you have any idea (e.g. special version with exception-log support) how to deal with this problem?

Kind regards,

Martin

Technical Support Dec 6, 2011 - 9:03 AM

It would be interesting to take a look at more detailed crash information generated by DrWatson. Call stack listing is the most important.

Oliver Rau Dec 8, 2011 - 7:32 AM

Dear ProfUIS-Team,



now we’ve built a debug sample with your latest library version and gave it to our customer. Here are the 3 crash reports produced by DrWatson.



Kind regards,

Martin



Crash_Msg1


Crash_Msg2


Crash_Msg3


//////////// Crash Report 1/3 /////////////////



Anwendungsausnahme aufgetreten:

        Anwendung: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe (pid=1960)

        Wann: 08.12.2011 @ 14:36:09.300

        Ausnahmenummer: 80000003 (Hardcoded Breakpoint)



*----> Systeminformationen <----*

        Computername: BM000063

        Benutzername: [...]

        Terminalsitzungskennung: 0

        Prozessoranzahl: 4

        Prozessortyp: x86 Family 6 Model 37 Stepping 5

        Windows-Version: 5.1

        Aktuelles Build: 2600

        Service Pack: 3

        Aktueller Typ: Multiprocessor Free

        Firma: [...]

        Besitzer: [...]



*----> Taskliste <----*

   0 System Process

   4 System

 952 smss.exe

1008 csrss.exe

1048 winlogon.exe

1096 services.exe

1108 lsass.exe

1296 nvsvc32.exe

1332 svchost.exe

1372 SubstSrv.exe

1392 svchost.exe

1540 svchost.exe

1692 SR_Service.exe

1748 SR_Watchdog.exe

1776 svchost.exe

1888 svchost.exe

 244 ccSetMgr.exe

1340 ccEvtMgr.exe

1940 ccProxy.exe

1972 ISSVC.exe

2004 SNDSrvc.exe

 200 SPBBCSvc.exe

1528 spoolsv.exe

1632 stacsv.exe

 992 HostControlService.exe

 332 HostStorageService.exe

 520 SCardSvr.exe

 740 mDNSResponder.exe

 428 cisvc.exe

 548 DefWatch.exe

 728 InstallFilterService.exe

 832 MDM.EXE

1460 svchost.exe

1648 Rtvscan.exe

2296 SymSPort.exe

2596 Explorer.EXE

2620 SearchIndexer.exe

3028 SR_GUI.Exe

2096 DCPButtonSvc.exe

2180 DCPSysMgrSvc.exe

2272 RUNDLL32.EXE

2288 rundll32.exe

2300 sttray.exe

2372 wmiprvse.exe

3876 AESTFltr.exe

2768 ccApp.exe

3036 VPTray.exe

3148 Dell.ControlPoint.exe

2908 Apoint.exe

2492 fpassist.exe

2720 PDVDDXSrv.exe

2952 Acrotray.exe

3532 btwdins.exe

3616 MMReminderService.exe

3440 ApMsgFwd.exe

3376 HidFind.exe

2564 Apntex.exe

3040 ctfmon.exe

3676 GoogleUpdate.exe

1352 BTTray.exe

 156 DCPSysMgr.exe

4004 Snagit32.exe

2244 WindowsSearch.exe

3084 TSCHelp.exe

3388 SnagPriv.exe

3700 snagiteditor.exe

 916 NLNOTES.EXE

1156 alg.exe

4704 ntaskldr.EXE

4036 cidaemon.exe

2536 cidaemon.exe

2228 SearchProtocolHost.exe

3400 POWERPNT.EXE

4552 EXCEL.EXE

5348 RocketDock.exe

4496 chrome.exe

4980 chrome.exe

3048 chrome.exe

4516 chrome.exe

2344 chrome.exe

5960 chrome.exe

3184 chrome.exe

5840 chrome.exe

2892 chrome.exe

3800 chrome.exe

4732 chrome.exe

1764 chrome.exe

4356 chrome.exe

4900 chrome.exe

3568 chrome.exe

 708 cmd.exe

5336 ntvdm.exe

5080 SearchFilterHost.exe

1960 RibbonBarMDI-ud.exe

3840 drwtsn32.exe



*----> Modulliste <----*

(00000000003e0000 - 00000000003f2000: C:\Programme\RocketDock\RocketDock.dll

(0000000000400000 - 000000000082a000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe

(0000000000830000 - 0000000002911000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\ProfUIS293ud.dll

(0000000003640000 - 0000000003659000: C:\WINNT\system32\btmmhook.dll

(0000000010000000 - 000000001000b000: C:\WINNT\system32\dwmapi.dll

(0000000010200000 - 0000000010373000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\MSVCR100D.dll

(000000005b0f0000 - 000000005b128000: C:\WINNT\system32\UxTheme.dll

(0000000073ac0000 - 0000000073ad7000: C:\WINNT\system32\AVIFIL32.dll

(00000000746a0000 - 00000000746ec000: C:\WINNT\system32\MSCTF.dll

(0000000075250000 - 000000007527e000: C:\WINNT\system32\msctfime.ime

(0000000075ec0000 - 0000000075ee1000: C:\WINNT\system32\MSVFW32.dll

(0000000076320000 - 0000000076325000: C:\WINNT\system32\MSIMG32.dll

(0000000076330000 - 000000007634d000: C:\WINNT\system32\IMM32.DLL

(0000000076af0000 - 0000000076b1e000: C:\WINNT\system32\WINMM.dll

(0000000076bb0000 - 0000000076bbb000: C:\WINNT\system32\PSAPI.DLL

(00000000770f0000 - 000000007717b000: C:\WINNT\system32\OLEAUT32.dll

(00000000773a0000 - 00000000774a3000: C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll

(00000000774b0000 - 00000000775ee000: C:\WINNT\system32\ole32.dll

(0000000077b10000 - 0000000077b32000: C:\WINNT\system32\Apphelp.dll

(0000000077bb0000 - 0000000077bc5000: C:\WINNT\system32\MSACM32.dll

(0000000077bd0000 - 0000000077bd8000: C:\WINNT\system32\VERSION.dll

(0000000077be0000 - 0000000077c38000: C:\WINNT\system32\msvcrt.dll

(0000000077da0000 - 0000000077e4a000: C:\WINNT\system32\ADVAPI32.dll

(0000000077e50000 - 0000000077ee3000: C:\WINNT\system32\RPCRT4.dll

(0000000077ef0000 - 0000000077f39000: C:\WINNT\system32\GDI32.dll

(0000000077f40000 - 0000000077fb6000: C:\WINNT\system32\SHLWAPI.dll

(0000000077fc0000 - 0000000077fd1000: C:\WINNT\system32\Secur32.dll

(00000000785f0000 - 0000000078cc3000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\mfc100ud.dll

(000000007c800000 - 000000007c908000: C:\WINNT\system32\kernel32.dll

(000000007c910000 - 000000007c9c9000: C:\WINNT\system32\ntdll.dll

(000000007e360000 - 000000007e3f1000: C:\WINNT\system32\USER32.dll

(000000007e670000 - 000000007ee91000: C:\WINNT\system32\SHELL32.dll



*----> Statusabbild für Threadkennung 0x15dc <----*



eax=00000001 ebx=010f38ac ecx=7911a6a1 edx=00150608 esi=103151e0 edi=00000000

eip=011e5d0f esp=0012d94c ebp=0012e798 iopl=0         nv up ei pl zr na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246



*** WARNING: Unable to verify checksum for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\ProfUIS293ud.dll

Funktion: ProfUIS293ud!failwithmessage

        011e5cfa f8               clc

        011e5cfb 8f01             pop     [ecx]

        011e5cfd 56               push    esi

        011e5cfe 51               push    ecx

        011e5cff 53               push    ebx

        011e5d00 52               push    edx

        011e5d01 ff95c4f1ffff     call    dword ptr [ebp-0xe3c]

        011e5d07 83c41c           add     esp,0x1c

        011e5d0a 83f801           cmp     eax,0x1

        011e5d0d 7501             jnz   ProfUIS293ud!failwithmessage+0x200 (011e5d10)

FEHLER ->011e5d0f cc               int     3

        011e5d10 8b4dfc           mov     ecx,[ebp-0x4]

        011e5d13 5f               pop     edi

        011e5d14 5e               pop     esi

        011e5d15 33cd             xor     ecx,ebp

        011e5d17 5b               pop     ebx

        011e5d18 e863f0ffff      call ProfUIS293ud!__security_check_cookie (011e4d80)

        011e5d1d 8be5             mov     esp,ebp

        011e5d1f 5d               pop     ebp

        011e5d20 c3               ret

        011e5d21 cc               int     3



*----> Stack Back Trace <----*

*** WARNING: Unable to verify checksum for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\mfc100ud.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\USER32.dll -

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\ntdll.dll -

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\kernel32.dll -

ChildEBP RetAddr  Args to Child             

0012e798 011e5adc 010f38b1 00000001 00000000 ProfUIS293ud!failwithmessage+0x1ff

0012e7b0 011e4959 010f38b1 00000000 0012f32c ProfUIS293ud!_RTC_Failure+0x2c

0012e7b4 010f38b1 00000000 0012f32c 0012e7e4 ProfUIS293ud!_RTC_CheckEsp+0x19

0012e7d4 010f38b1 009500fe 0012f014 0012e7fc ProfUIS293ud!CExtDWM__DwmExtendFrameIntoClientArea+0x31

0012e7ec 00d90f25 009500fe 0012f014 790a5dfd ProfUIS293ud!CExtDWM__DwmExtendFrameIntoClientArea+0x31

0012f338 00490170 0012f42c 00000083 00000000 ProfUIS293ud!CExtNcFrameImpl__NcFrameImpl_PreWindowProc+0x3065

0012f44c 78a4a253 00000083 00000000 0012f65c RibbonBarMDI-ud!CExtNCW<CMDIFrameWnd>__WindowProc+0x120

0012f4cc 78a4a846 03280408 009500fe 00000083 mfc100ud!Ordinal2210+0xf3

0012f4ec 788332cb 009500fe 00000083 00000000 mfc100ud!Ordinal2482+0xa6

0012f528 7e368734 009500fe 00000083 00000000 mfc100ud!Ordinal2483+0x5b

0012f554 7e368816 78833270 009500fe 00000083 USER32!GetDC+0x6d

0012f5bc 7e378ea0 0015b090 78833270 009500fe USER32!GetDC+0x14f

0012f610 7e37bf80 02baf400 00000083 00000000 USER32!DefWindowProcW+0x180

0012f638 7c91e473 0012f648 00000024 02baf400 USER32!UserLpkPSMTextOut+0x35b

0012fb0c 7e37e442 00000000 0012fb90 0012fba4 ntdll!KiUserCallbackDispatcher+0x13

0012fbb8 7e37d0d6 00000000 00155bb8 0012fba4 USER32!GetScrollInfo+0x460

0012fbf4 78a58344 00000000 00155bb8 0330def8 USER32!CreateWindowExW+0x33

0012fc6c 78a4b20c 00000000 00155bb8 0330def8 mfc100ud!Ordinal16737+0x1b34

0012fcec 78a752d7 00000000 00155bb8 0330def8 mfc100ud!Ordinal3553+0x14c

0012fd3c 78a7587e 00155bb8 0330def8 00cf8000 mfc100ud!Ordinal3351+0xe7

0012fd90 78a835f1 00000080 00cf8000 00000000 mfc100ud!Ordinal9281+0x13e

0012fdac 004912b5 00000080 00cf8000 00000000 mfc100ud!Ordinal9284+0x21

0012fed4 78a82d34 cccccccc cccccccc cccccccc RibbonBarMDI-ud!CRibbonBarMDIApp__InitInstance+0x115

0012fef8 0049cd5a 00400000 00000000 000208e0 mfc100ud!Ordinal2480+0x84

0012ff10 0049256d 00400000 00000000 000208e0 RibbonBarMDI-ud!wWinMain+0x1a

0012ffb8 0049231f 0012fff0 7c817077 00380039 RibbonBarMDI-ud!__tmainCRTStartup+0x23d

0012ffc0 7c817077 00380039 00380037 7ffdf000 RibbonBarMDI-ud!wWinMainCRTStartup+0xf

0012fff0 00000000 004379b4 00000000 78746341 kernel32!RegisterWaitForInputIdle+0x49



*----> Raw Stack Dump <----*

000000000012d94c  2c f3 12 00 e4 e7 12 00 - 00 00 00 00 78 f7 8f 01  ,...........x...

000000000012d95c  00 00 00 00 00 00 00 00 - 6c d9 12 00 00 00 00 00  ........l.......

000000000012d96c  54 00 68 00 65 00 20 00 - 76 00 61 00 6c 00 75 00  T.h.e. .v.a.l.u.

000000000012d97c  65 00 20 00 6f 00 66 00 - 20 00 45 00 53 00 50 00  e. .o.f. .E.S.P.

000000000012d98c  20 00 77 00 61 00 73 00 - 20 00 6e 00 6f 00 74 00   .w.a.s. .n.o.t.

000000000012d99c  20 00 70 00 72 00 6f 00 - 70 00 65 00 72 00 6c 00   .p.r.o.p.e.r.l.

000000000012d9ac  79 00 20 00 73 00 61 00 - 76 00 65 00 64 00 20 00  y. .s.a.v.e.d. .

000000000012d9bc  61 00 63 00 72 00 6f 00 - 73 00 73 00 20 00 61 00  a.c.r.o.s.s. .a.

000000000012d9cc  20 00 66 00 75 00 6e 00 - 63 00 74 00 69 00 6f 00   .f.u.n.c.t.i.o.

000000000012d9dc  6e 00 20 00 63 00 61 00 - 6c 00 6c 00 2e 00 20 00  n. .c.a.l.l... .

000000000012d9ec  20 00 54 00 68 00 69 00 - 73 00 20 00 69 00 73 00   .T.h.i.s. .i.s.

000000000012d9fc  20 00 75 00 73 00 75 00 - 61 00 6c 00 6c 00 79 00   .u.s.u.a.l.l.y.

000000000012da0c  20 00 61 00 20 00 72 00 - 65 00 73 00 75 00 6c 00   .a. .r.e.s.u.l.

000000000012da1c  74 00 20 00 6f 00 66 00 - 20 00 63 00 61 00 6c 00  t. .o.f. .c.a.l.

000000000012da2c  6c 00 69 00 6e 00 67 00 - 20 00 61 00 20 00 66 00  l.i.n.g. .a. .f.

000000000012da3c  75 00 6e 00 63 00 74 00 - 69 00 6f 00 6e 00 20 00  u.n.c.t.i.o.n. .

000000000012da4c  64 00 65 00 63 00 6c 00 - 61 00 72 00 65 00 64 00  d.e.c.l.a.r.e.d.

000000000012da5c  20 00 77 00 69 00 74 00 - 68 00 20 00 6f 00 6e 00   .w.i.t.h. .o.n.

000000000012da6c  65 00 20 00 63 00 61 00 - 6c 00 6c 00 69 00 6e 00  e. .c.a.l.l.i.n.

000000000012da7c  67 00 20 00 63 00 6f 00 - 6e 00 76 00 65 00 6e 00  g. .c.o.n.v.e.n.



=



//////////// Crash Report 2/3 /////////////////



Anwendungsausnahme aufgetreten:

        Anwendung: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe (pid=5308)

        Wann: 08.12.2011 @ 14:35:29.553

        Ausnahmenummer: 80000003 (Hardcoded Breakpoint)



*----> Systeminformationen <----*

        Computername: BM000063

        Benutzername: [...]

        Terminalsitzungskennung: 0

        Prozessoranzahl: 4

        Prozessortyp: x86 Family 6 Model 37 Stepping 5

        Windows-Version: 5.1

        Aktuelles Build: 2600

        Service Pack: 3

        Aktueller Typ: Multiprocessor Free

        Firma: [...]

        Besitzer: [...]



*----> Taskliste <----*

   0 System Process

   4 System

 952 smss.exe

1008 csrss.exe

1048 winlogon.exe

1096 services.exe

1108 lsass.exe

1296 nvsvc32.exe

1332 svchost.exe

1372 SubstSrv.exe

1392 svchost.exe

1540 svchost.exe

1692 SR_Service.exe

1748 SR_Watchdog.exe

1776 svchost.exe

1888 svchost.exe

 244 ccSetMgr.exe

1340 ccEvtMgr.exe

1940 ccProxy.exe

1972 ISSVC.exe

2004 SNDSrvc.exe

 200 SPBBCSvc.exe

1528 spoolsv.exe

1632 stacsv.exe

 992 HostControlService.exe

 332 HostStorageService.exe

 520 SCardSvr.exe

 740 mDNSResponder.exe

 428 cisvc.exe

 548 DefWatch.exe

 728 InstallFilterService.exe

 832 MDM.EXE

1460 svchost.exe

1648 Rtvscan.exe

2296 SymSPort.exe

2596 Explorer.EXE

2620 SearchIndexer.exe

3028 SR_GUI.Exe

2096 DCPButtonSvc.exe

2180 DCPSysMgrSvc.exe

2272 RUNDLL32.EXE

2288 rundll32.exe

2300 sttray.exe

2372 wmiprvse.exe

3876 AESTFltr.exe

2768 ccApp.exe

3036 VPTray.exe

3148 Dell.ControlPoint.exe

2908 Apoint.exe

2492 fpassist.exe

2720 PDVDDXSrv.exe

2952 Acrotray.exe

3532 btwdins.exe

3616 MMReminderService.exe

3440 ApMsgFwd.exe

3376 HidFind.exe

2564 Apntex.exe

3040 ctfmon.exe

3676 GoogleUpdate.exe

1352 BTTray.exe

 156 DCPSysMgr.exe

4004 Snagit32.exe

2244 WindowsSearch.exe

3084 TSCHelp.exe

3388 SnagPriv.exe

3700 snagiteditor.exe

 916 NLNOTES.EXE

1156 alg.exe

4704 ntaskldr.EXE

4036 cidaemon.exe

2536 cidaemon.exe

2228 SearchProtocolHost.exe

3400 POWERPNT.EXE

4552 EXCEL.EXE

5348 RocketDock.exe

4496 chrome.exe

4980 chrome.exe

3048 chrome.exe

4516 chrome.exe

2344 chrome.exe

5960 chrome.exe

3184 chrome.exe

5840 chrome.exe

2892 chrome.exe

3800 chrome.exe

4732 chrome.exe

1764 chrome.exe

4356 chrome.exe

4900 chrome.exe

3568 chrome.exe

 708 cmd.exe

5336 ntvdm.exe

5080 SearchFilterHost.exe

5308 RibbonBarMDI-ud.exe

4848 drwtsn32.exe



*----> Modulliste <----*

(00000000003e0000 - 00000000003f2000: C:\Programme\RocketDock\RocketDock.dll

(0000000000400000 - 000000000082a000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe

(0000000000830000 - 0000000002911000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\ProfUIS293ud.dll

(0000000003640000 - 0000000003659000: C:\WINNT\system32\btmmhook.dll

(0000000010000000 - 000000001000b000: C:\WINNT\system32\dwmapi.dll

(0000000010200000 - 0000000010373000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\MSVCR100D.dll

(000000005b0f0000 - 000000005b128000: C:\WINNT\system32\UxTheme.dll

(0000000073ac0000 - 0000000073ad7000: C:\WINNT\system32\AVIFIL32.dll

(00000000746a0000 - 00000000746ec000: C:\WINNT\system32\MSCTF.dll

(0000000075250000 - 000000007527e000: C:\WINNT\system32\msctfime.ime

(0000000075ec0000 - 0000000075ee1000: C:\WINNT\system32\MSVFW32.dll

(0000000076320000 - 0000000076325000: C:\WINNT\system32\MSIMG32.dll

(0000000076330000 - 000000007634d000: C:\WINNT\system32\IMM32.DLL

(0000000076af0000 - 0000000076b1e000: C:\WINNT\system32\WINMM.dll

(0000000076bb0000 - 0000000076bbb000: C:\WINNT\system32\PSAPI.DLL

(00000000770f0000 - 000000007717b000: C:\WINNT\system32\OLEAUT32.dll

(00000000773a0000 - 00000000774a3000: C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll

(00000000774b0000 - 00000000775ee000: C:\WINNT\system32\ole32.dll

(0000000077b10000 - 0000000077b32000: C:\WINNT\system32\Apphelp.dll

(0000000077bb0000 - 0000000077bc5000: C:\WINNT\system32\MSACM32.dll

(0000000077bd0000 - 0000000077bd8000: C:\WINNT\system32\VERSION.dll

(0000000077be0000 - 0000000077c38000: C:\WINNT\system32\msvcrt.dll

(0000000077da0000 - 0000000077e4a000: C:\WINNT\system32\ADVAPI32.dll

(0000000077e50000 - 0000000077ee3000: C:\WINNT\system32\RPCRT4.dll

(0000000077ef0000 - 0000000077f39000: C:\WINNT\system32\GDI32.dll

(0000000077f40000 - 0000000077fb6000: C:\WINNT\system32\SHLWAPI.dll

(0000000077fc0000 - 0000000077fd1000: C:\WINNT\system32\Secur32.dll

(00000000785f0000 - 0000000078cc3000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\mfc100ud.dll

(000000007c800000 - 000000007c908000: C:\WINNT\system32\kernel32.dll

(000000007c910000 - 000000007c9c9000: C:\WINNT\system32\ntdll.dll

(000000007e360000 - 000000007e3f1000: C:\WINNT\system32\USER32.dll

(000000007e670000 - 000000007ee91000: C:\WINNT\system32\SHELL32.dll



*----> Statusabbild für Threadkennung 0xd94 <----*



eax=00000001 ebx=010f38ac ecx=176b4dc5 edx=00150608 esi=103151e0 edi=00000000

eip=011e5d0f esp=0012d94c ebp=0012e798 iopl=0         nv up ei pl zr na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246



*** WARNING: Unable to verify checksum for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\ProfUIS293ud.dll

Funktion: ProfUIS293ud!failwithmessage

        011e5cfa f8               clc

        011e5cfb 8f01             pop     [ecx]

        011e5cfd 56               push    esi

        011e5cfe 51               push    ecx

        011e5cff 53               push    ebx

        011e5d00 52               push    edx

        011e5d01 ff95c4f1ffff     call    dword ptr [ebp-0xe3c]

        011e5d07 83c41c           add     esp,0x1c

        011e5d0a 83f801           cmp     eax,0x1

        011e5d0d 7501             jnz   ProfUIS293ud!failwithmessage+0x200 (011e5d10)

FEHLER ->011e5d0f cc               int     3

        011e5d10 8b4dfc           mov     ecx,[ebp-0x4]

        011e5d13 5f               pop     edi

        011e5d14 5e               pop     esi

        011e5d15 33cd             xor     ecx,ebp

        011e5d17 5b               pop     ebx

        011e5d18 e863f0ffff      call ProfUIS293ud!__security_check_cookie (011e4d80)

        011e5d1d 8be5             mov     esp,ebp

        011e5d1f 5d               pop     ebp

        011e5d20 c3               ret

        011e5d21 cc               int     3



*----> Stack Back Trace <----*

*** WARNING: Unable to verify checksum for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\mfc100ud.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\USER32.dll -

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\ntdll.dll -

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\kernel32.dll -

ChildEBP RetAddr  Args to Child             

0012e798 011e5adc 010f38b1 00000001 00000000 ProfUIS293ud!failwithmessage+0x1ff

0012e7b0 011e4959 010f38b1 00000000 0012f32c ProfUIS293ud!_RTC_Failure+0x2c

0012e7b4 010f38b1 00000000 0012f32c 0012e7e4 ProfUIS293ud!_RTC_CheckEsp+0x19

0012e7d4 010f38b1 007b00fe 0012f014 0012e7fc ProfUIS293ud!CExtDWM__DwmExtendFrameIntoClientArea+0x31

0012e7ec 00d90f25 007b00fe 0012f014 177a5900 ProfUIS293ud!CExtDWM__DwmExtendFrameIntoClientArea+0x31

0012f338 00490170 0012f42c 00000083 00000000 ProfUIS293ud!CExtNcFrameImpl__NcFrameImpl_PreWindowProc+0x3065

0012f44c 78a4a253 00000083 00000000 0012f65c RibbonBarMDI-ud!CExtNCW<CMDIFrameWnd>__WindowProc+0x120

0012f4cc 78a4a846 03280408 007b00fe 00000083 mfc100ud!Ordinal2210+0xf3

0012f4ec 788332cb 007b00fe 00000083 00000000 mfc100ud!Ordinal2482+0xa6

0012f528 7e368734 007b00fe 00000083 00000000 mfc100ud!Ordinal2483+0x5b

0012f554 7e368816 78833270 007b00fe 00000083 USER32!GetDC+0x6d

0012f5bc 7e378ea0 0015b090 78833270 007b00fe USER32!GetDC+0x14f

0012f610 7e37bf80 02ba3b08 00000083 00000000 USER32!DefWindowProcW+0x180

0012f638 7c91e473 0012f648 00000024 02ba3b08 USER32!UserLpkPSMTextOut+0x35b

0012fb0c 7e37e442 00000000 0012fb90 0012fba4 ntdll!KiUserCallbackDispatcher+0x13

0012fbb8 7e37d0d6 00000000 00155bb8 0012fba4 USER32!GetScrollInfo+0x460

0012fbf4 78a58344 00000000 00155bb8 0330def8 USER32!CreateWindowExW+0x33

0012fc6c 78a4b20c 00000000 00155bb8 0330def8 mfc100ud!Ordinal16737+0x1b34

0012fcec 78a752d7 00000000 00155bb8 0330def8 mfc100ud!Ordinal3553+0x14c

0012fd3c 78a7587e 00155bb8 0330def8 00cf8000 mfc100ud!Ordinal3351+0xe7

0012fd90 78a835f1 00000080 00cf8000 00000000 mfc100ud!Ordinal9281+0x13e

0012fdac 004912b5 00000080 00cf8000 00000000 mfc100ud!Ordinal9284+0x21

0012fed4 78a82d34 cccccccc cccccccc cccccccc RibbonBarMDI-ud!CRibbonBarMDIApp__InitInstance+0x115

0012fef8 0049cd5a 00400000 00000000 000208e0 mfc100ud!Ordinal2480+0x84

0012ff10 0049256d 00400000 00000000 000208e0 RibbonBarMDI-ud!wWinMain+0x1a

0012ffb8 0049231f 0012fff0 7c817077 80000001 RibbonBarMDI-ud!__tmainCRTStartup+0x23d

0012ffc0 7c817077 80000001 03d3db98 7ffdf000 RibbonBarMDI-ud!wWinMainCRTStartup+0xf

0012fff0 00000000 004379b4 00000000 78746341 kernel32!RegisterWaitForInputIdle+0x49



*----> Raw Stack Dump <----*

000000000012d94c  2c f3 12 00 e4 e7 12 00 - 00 00 00 00 78 f7 8f 01  ,...........x...

000000000012d95c  00 00 00 00 00 00 00 00 - 6c d9 12 00 00 00 00 00  ........l.......

000000000012d96c  54 00 68 00 65 00 20 00 - 76 00 61 00 6c 00 75 00  T.h.e. .v.a.l.u.

000000000012d97c  65 00 20 00 6f 00 66 00 - 20 00 45 00 53 00 50 00  e. .o.f. .E.S.P.

000000000012d98c  20 00 77 00 61 00 73 00 - 20 00 6e 00 6f 00 74 00   .w.a.s. .n.o.t.

000000000012d99c  20 00 70 00 72 00 6f 00 - 70 00 65 00 72 00 6c 00   .p.r.o.p.e.r.l.

000000000012d9ac  79 00 20 00 73 00 61 00 - 76 00 65 00 64 00 20 00  y. .s.a.v.e.d. .

000000000012d9bc  61 00 63 00 72 00 6f 00 - 73 00 73 00 20 00 61 00  a.c.r.o.s.s. .a.

000000000012d9cc  20 00 66 00 75 00 6e 00 - 63 00 74 00 69 00 6f 00   .f.u.n.c.t.i.o.

000000000012d9dc  6e 00 20 00 63 00 61 00 - 6c 00 6c 00 2e 00 20 00  n. .c.a.l.l... .

000000000012d9ec  20 00 54 00 68 00 69 00 - 73 00 20 00 69 00 73 00   .T.h.i.s. .i.s.

000000000012d9fc  20 00 75 00 73 00 75 00 - 61 00 6c 00 6c 00 79 00   .u.s.u.a.l.l.y.

000000000012da0c  20 00 61 00 20 00 72 00 - 65 00 73 00 75 00 6c 00   .a. .r.e.s.u.l.

000000000012da1c  74 00 20 00 6f 00 66 00 - 20 00 63 00 61 00 6c 00  t. .o.f. .c.a.l.

000000000012da2c  6c 00 69 00 6e 00 67 00 - 20 00 61 00 20 00 66 00  l.i.n.g. .a. .f.

000000000012da3c  75 00 6e 00 63 00 74 00 - 69 00 6f 00 6e 00 20 00  u.n.c.t.i.o.n. .

000000000012da4c  64 00 65 00 63 00 6c 00 - 61 00 72 00 65 00 64 00  d.e.c.l.a.r.e.d.

000000000012da5c  20 00 77 00 69 00 74 00 - 68 00 20 00 6f 00 6e 00   .w.i.t.h. .o.n.

000000000012da6c  65 00 20 00 63 00 61 00 - 6c 00 6c 00 69 00 6e 00  e. .c.a.l.l.i.n.

000000000012da7c  67 00 20 00 63 00 6f 00 - 6e 00 76 00 65 00 6e 00  g. .c.o.n.v.e.n.



=



//////////// Crash Report 3/3 /////////////////





Anwendungsausnahme aufgetreten:

        Anwendung: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe (pid=5432)

        Wann: 08.12.2011 @ 14:36:41.603

        Ausnahmenummer: 80000003 (Hardcoded Breakpoint)



*----> Systeminformationen <----*

        Computername: BM000063

        Benutzername: [...]

        Terminalsitzungskennung: 0

        Prozessoranzahl: 4

        Prozessortyp: x86 Family 6 Model 37 Stepping 5

        Windows-Version: 5.1

        Aktuelles Build: 2600

        Service Pack: 3

        Aktueller Typ: Multiprocessor Free

        Firma: [...]

        Besitzer: [...]



*----> Taskliste <----*

   0 System Process

   4 System

 952 smss.exe

1008 csrss.exe

1048 winlogon.exe

1096 services.exe

1108 lsass.exe

1296 nvsvc32.exe

1332 svchost.exe

1372 SubstSrv.exe

1392 svchost.exe

1540 svchost.exe

1692 SR_Service.exe

1748 SR_Watchdog.exe

1776 svchost.exe

1888 svchost.exe

 244 ccSetMgr.exe

1340 ccEvtMgr.exe

1940 ccProxy.exe

1972 ISSVC.exe

2004 SNDSrvc.exe

 200 SPBBCSvc.exe

1528 spoolsv.exe

1632 stacsv.exe

 992 HostControlService.exe

 332 HostStorageService.exe

 520 SCardSvr.exe

 740 mDNSResponder.exe

 428 cisvc.exe

 548 DefWatch.exe

 728 InstallFilterService.exe

 832 MDM.EXE

1460 svchost.exe

1648 Rtvscan.exe

2296 SymSPort.exe

2596 Explorer.EXE

2620 SearchIndexer.exe

3028 SR_GUI.Exe

2096 DCPButtonSvc.exe

2180 DCPSysMgrSvc.exe

2272 RUNDLL32.EXE

2288 rundll32.exe

2300 sttray.exe

2372 wmiprvse.exe

3876 AESTFltr.exe

2768 ccApp.exe

3036 VPTray.exe

3148 Dell.ControlPoint.exe

2908 Apoint.exe

2492 fpassist.exe

2720 PDVDDXSrv.exe

2952 Acrotray.exe

3532 btwdins.exe

3616 MMReminderService.exe

3440 ApMsgFwd.exe

3376 HidFind.exe

2564 Apntex.exe

3040 ctfmon.exe

3676 GoogleUpdate.exe

1352 BTTray.exe

 156 DCPSysMgr.exe

4004 Snagit32.exe

2244 WindowsSearch.exe

3084 TSCHelp.exe

3388 SnagPriv.exe

3700 snagiteditor.exe

 916 NLNOTES.EXE

1156 alg.exe

4704 ntaskldr.EXE

4036 cidaemon.exe

2536 cidaemon.exe

2228 SearchProtocolHost.exe

3400 POWERPNT.EXE

4552 EXCEL.EXE

5348 RocketDock.exe

4496 chrome.exe

4980 chrome.exe

3048 chrome.exe

4516 chrome.exe

2344 chrome.exe

5960 chrome.exe

3184 chrome.exe

5840 chrome.exe

2892 chrome.exe

3800 chrome.exe

4732 chrome.exe

1764 chrome.exe

4356 chrome.exe

4900 chrome.exe

3568 chrome.exe

 708 cmd.exe

5336 ntvdm.exe

5080 SearchFilterHost.exe

5432 RibbonBarMDI-ud.exe

4232 drwtsn32.exe

5656 verclsid.exe



*----> Modulliste <----*

(00000000003e0000 - 00000000003f2000: C:\Programme\RocketDock\RocketDock.dll

(0000000000400000 - 000000000082a000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe

(0000000000830000 - 0000000002911000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\ProfUIS293ud.dll

(0000000003640000 - 0000000003659000: C:\WINNT\system32\btmmhook.dll

(0000000010000000 - 000000001000b000: C:\WINNT\system32\dwmapi.dll

(0000000010200000 - 0000000010373000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\MSVCR100D.dll

(000000005b0f0000 - 000000005b128000: C:\WINNT\system32\UxTheme.dll

(0000000073ac0000 - 0000000073ad7000: C:\WINNT\system32\AVIFIL32.dll

(00000000746a0000 - 00000000746ec000: C:\WINNT\system32\MSCTF.dll

(0000000075250000 - 000000007527e000: C:\WINNT\system32\msctfime.ime

(0000000075ec0000 - 0000000075ee1000: C:\WINNT\system32\MSVFW32.dll

(0000000076320000 - 0000000076325000: C:\WINNT\system32\MSIMG32.dll

(0000000076330000 - 000000007634d000: C:\WINNT\system32\IMM32.DLL

(0000000076af0000 - 0000000076b1e000: C:\WINNT\system32\WINMM.dll

(0000000076bb0000 - 0000000076bbb000: C:\WINNT\system32\PSAPI.DLL

(00000000770f0000 - 000000007717b000: C:\WINNT\system32\OLEAUT32.dll

(00000000773a0000 - 00000000774a3000: C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll

(00000000774b0000 - 00000000775ee000: C:\WINNT\system32\ole32.dll

(0000000077b10000 - 0000000077b32000: C:\WINNT\system32\Apphelp.dll

(0000000077bb0000 - 0000000077bc5000: C:\WINNT\system32\MSACM32.dll

(0000000077bd0000 - 0000000077bd8000: C:\WINNT\system32\VERSION.dll

(0000000077be0000 - 0000000077c38000: C:\WINNT\system32\msvcrt.dll

(0000000077da0000 - 0000000077e4a000: C:\WINNT\system32\ADVAPI32.dll

(0000000077e50000 - 0000000077ee3000: C:\WINNT\system32\RPCRT4.dll

(0000000077ef0000 - 0000000077f39000: C:\WINNT\system32\GDI32.dll

(0000000077f40000 - 0000000077fb6000: C:\WINNT\system32\SHLWAPI.dll

(0000000077fc0000 - 0000000077fd1000: C:\WINNT\system32\Secur32.dll

(00000000785f0000 - 0000000078cc3000: C:\Dokumente und Einstellungen\[...]\Desktop\von_or\mfc100ud.dll

(000000007c800000 - 000000007c908000: C:\WINNT\system32\kernel32.dll

(000000007c910000 - 000000007c9c9000: C:\WINNT\system32\ntdll.dll

(000000007e360000 - 000000007e3f1000: C:\WINNT\system32\USER32.dll

(000000007e670000 - 000000007ee91000: C:\WINNT\system32\SHELL32.dll



*----> Statusabbild für Threadkennung 0x11f8 <----*



eax=00000001 ebx=010f38ac ecx=7246b323 edx=00150608 esi=103151e0 edi=00000000

eip=011e5d0f esp=0012d94c ebp=0012e798 iopl=0         nv up ei pl zr na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246



*** WARNING: Unable to verify checksum for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\ProfUIS293ud.dll

Funktion: ProfUIS293ud!failwithmessage

        011e5cfa f8               clc

        011e5cfb 8f01             pop     [ecx]

        011e5cfd 56               push    esi

        011e5cfe 51               push    ecx

        011e5cff 53               push    ebx

        011e5d00 52               push    edx

        011e5d01 ff95c4f1ffff     call    dword ptr [ebp-0xe3c]

        011e5d07 83c41c           add     esp,0x1c

        011e5d0a 83f801           cmp     eax,0x1

        011e5d0d 7501             jnz   ProfUIS293ud!failwithmessage+0x200 (011e5d10)

FEHLER ->011e5d0f cc               int     3

        011e5d10 8b4dfc           mov     ecx,[ebp-0x4]

        011e5d13 5f               pop     edi

        011e5d14 5e               pop     esi

        011e5d15 33cd             xor     ecx,ebp

        011e5d17 5b               pop     ebx

        011e5d18 e863f0ffff      call ProfUIS293ud!__security_check_cookie (011e4d80)

        011e5d1d 8be5             mov     esp,ebp

        011e5d1f 5d               pop     ebp

        011e5d20 c3               ret

        011e5d21 cc               int     3



*----> Stack Back Trace <----*

*** WARNING: Unable to verify checksum for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\RibbonBarMDI-ud.exe

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Dokumente und Einstellungen\[...]\Desktop\von_or\mfc100ud.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\USER32.dll -

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\ntdll.dll -

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\kernel32.dll -

ChildEBP RetAddr  Args to Child             

0012e798 011e5adc 010f38b1 00000001 00000000 ProfUIS293ud!failwithmessage+0x1ff

0012e7b0 011e4959 010f38b1 00000000 0012f32c ProfUIS293ud!_RTC_Failure+0x2c

0012e7b4 010f38b1 00000000 0012f32c 0012e7e4 ProfUIS293ud!_RTC_CheckEsp+0x19

0012e7d4 010f38b1 009800fe 0012f014 0012e7fc ProfUIS293ud!CExtDWM__DwmExtendFrameIntoClientArea+0x31

0012e7ec 00d90f25 009800fe 0012f014 7256cb1d ProfUIS293ud!CExtDWM__DwmExtendFrameIntoClientArea+0x31

0012f338 00490170 0012f42c 00000083 00000000 ProfUIS293ud!CExtNcFrameImpl__NcFrameImpl_PreWindowProc+0x3065

0012f44c 78a4a253 00000083 00000000 0012f65c RibbonBarMDI-ud!CExtNCW<CMDIFrameWnd>__WindowProc+0x120

0012f4cc 78a4a846 03280408 009800fe 00000083 mfc100ud!Ordinal2210+0xf3

0012f4ec 788332cb 009800fe 00000083 00000000 mfc100ud!Ordinal2482+0xa6

0012f528 7e368734 009800fe 00000083 00000000 mfc100ud!Ordinal2483+0x5b

0012f554 7e368816 78833270 009800fe 00000083 USER32!GetDC+0x6d

0012f5bc 7e378ea0 0015b090 78833270 009800fe USER32!GetDC+0x14f

0012f610 7e37bf80 02baf400 00000083 00000000 USER32!DefWindowProcW+0x180

0012f638 7c91e473 0012f648 00000024 02baf400 USER32!UserLpkPSMTextOut+0x35b

0012fb0c 7e37e442 00000000 0012fb90 0012fba4 ntdll!KiUserCallbackDispatcher+0x13

0012fbb8 7e37d0d6 00000000 00155bb8 0012fba4 USER32!GetScrollInfo+0x460

0012fbf4 78a58344 00000000 00155bb8 0330def8 USER32!CreateWindowExW+0x33

0012fc6c 78a4b20c 00000000 00155bb8 0330def8 mfc100ud!Ordinal16737+0x1b34

0012fcec 78a752d7 00000000 00155bb8 0330def8 mfc100ud!Ordinal3553+0x14c

0012fd3c 78a7587e 00155bb8 0330def8 00cf8000 mfc100ud!Ordinal3351+0xe7

0012fd90 78a835f1 00000080 00cf8000 00000000 mfc100ud!Ordinal9281+0x13e

0012fdac 004912b5 00000080 00cf8000 00000000 mfc100ud!Ordinal9284+0x21

0012fed4 78a82d34 cccccccc cccccccc cccccccc RibbonBarMDI-ud!CRibbonBarMDIApp__InitInstance+0x115

0012fef8 0049cd5a 00400000 00000000 000208e0 mfc100ud!Ordinal2480+0x84

0012ff10 0049256d 00400000 00000000 000208e0 RibbonBarMDI-ud!wWinMain+0x1a

0012ffb8 0049231f 0012fff0 7c817077 00380039 RibbonBarMDI-ud!__tmainCRTStartup+0x23d

0012ffc0 7c817077 00380039 00380037 7ffde000 RibbonBarMDI-ud!wWinMainCRTStartup+0xf

0012fff0 00000000 004379b4 00000000 78746341 kernel32!RegisterWaitForInputIdle+0x49



*----> Raw Stack Dump <----*

000000000012d94c  2c f3 12 00 e4 e7 12 00 - 00 00 00 00 78 f7 8f 01  ,...........x...

000000000012d95c  00 00 00 00 00 00 00 00 - 6c d9 12 00 00 00 00 00  ........l.......

000000000012d96c  54 00 68 00 65 00 20 00 - 76 00 61 00 6c 00 75 00  T.h.e. .v.a.l.u.

000000000012d97c  65 00 20 00 6f 00 66 00 - 20 00 45 00 53 00 50 00  e. .o.f. .E.S.P.

000000000012d98c  20 00 77 00 61 00 73 00 - 20 00 6e 00 6f 00 74 00   .w.a.s. .n.o.t.

000000000012d99c  20 00 70 00 72 00 6f 00 - 70 00 65 00 72 00 6c 00   .p.r.o.p.e.r.l.

000000000012d9ac  79 00 20 00 73 00 61 00 - 76 00 65 00 64 00 20 00  y. .s.a.v.e.d. .

000000000012d9bc  61 00 63 00 72 00 6f 00 - 73 00 73 00 20 00 61 00  a.c.r.o.s.s. .a.

000000000012d9cc  20 00 66 00 75 00 6e 00 - 63 00 74 00 69 00 6f 00   .f.u.n.c.t.i.o.

000000000012d9dc  6e 00 20 00 63 00 61 00 - 6c 00 6c 00 2e 00 20 00  n. .c.a.l.l... .

000000000012d9ec  20 00 54 00 68 00 69 00 - 73 00 20 00 69 00 73 00   .T.h.i.s. .i.s.

000000000012d9fc  20 00 75 00 73 00 75 00 - 61 00 6c 00 6c 00 79 00   .u.s.u.a.l.l.y.

000000000012da0c  20 00 61 00 20 00 72 00 - 65 00 73 00 75 00 6c 00   .a. .r.e.s.u.l.

000000000012da1c  74 00 20 00 6f 00 66 00 - 20 00 63 00 61 00 6c 00  t. .o.f. .c.a.l.

000000000012da2c  6c 00 69 00 6e 00 67 00 - 20 00 61 00 20 00 66 00  l.i.n.g. .a. .f.

000000000012da3c  75 00 6e 00 63 00 74 00 - 69 00 6f 00 6e 00 20 00  u.n.c.t.i.o.n. .

000000000012da4c  64 00 65 00 63 00 6c 00 - 61 00 72 00 65 00 64 00  d.e.c.l.a.r.e.d.

000000000012da5c  20 00 77 00 69 00 74 00 - 68 00 20 00 6f 00 6e 00   .w.i.t.h. .o.n.

000000000012da6c  65 00 20 00 63 00 61 00 - 6c 00 6c 00 69 00 6e 00  e. .c.a.l.l.i.n.

000000000012da7c  67 00 20 00 63 00 6f 00 - 6e 00 76 00 65 00 6e 00  g. .c.o.n.v.e.n.



=

Technical Support Dec 8, 2011 - 8:54 AM

Thank you for the detailed crash report. The crash occurred in the following method while running on Windows OS version 5.1 (XP):

HRESULT CExtDWM::DwmExtendFrameIntoClientArea(
    HWND hWnd,
    const CExtUxTheme::__EXT_UX__MARGINS * pMarInset
    )
{
    if( m_pfnDwmExtendFrameIntoClientArea != NULL ) 
        return m_pfnDwmExtendFrameIntoClientArea( hWnd, pMarInset );
    return S_FALSE;
}

The CExtDWM class is a wrapper for dynamic invocations of APIs exported by the dwmapi.dll module. The dwmapi.dll module is present in Windows Vista and 7. It allows you to control aero/glass features. The dwmapi.dll module is not present in Windows XP and older.

So, it’s possible you came across one of the following problems.
1) Corrupted memory. It’s hardly possible a Prof-UIS problem. It can be caused by in-process injected modules specific for the computer of your customer.
2) You have compiled the Prof-UIS library, RibbonBar sample application and/or your application using some non-standard compiler/linker settings. You have changed structure member alignment, default calling convention or decreased default size of stack. Even crash report suspects this (please read text data at right side):
*----> Raw Stack Dump <----*
000000000012d94c  2c f3 12 00 e4 e7 12 00 - 00 00 00 00 78 f7 8f 01  ,...........x...
000000000012d95c  00 00 00 00 00 00 00 00 - 6c d9 12 00 00 00 00 00  ........l.......
000000000012d96c  54 00 68 00 65 00 20 00 - 76 00 61 00 6c 00 75 00  T.h.e. .v.a.l.u.
000000000012d97c  65 00 20 00 6f 00 66 00 - 20 00 45 00 53 00 50 00  e. .o.f. .E.S.P.
000000000012d98c  20 00 77 00 61 00 73 00 - 20 00 6e 00 6f 00 74 00   .w.a.s. .n.o.t.
000000000012d99c  20 00 70 00 72 00 6f 00 - 70 00 65 00 72 00 6c 00   .p.r.o.p.e.r.l.
000000000012d9ac  79 00 20 00 73 00 61 00 - 76 00 65 00 64 00 20 00  y. .s.a.v.e.d. .
000000000012d9bc  61 00 63 00 72 00 6f 00 - 73 00 73 00 20 00 61 00  a.c.r.o.s.s. .a.
000000000012d9cc  20 00 66 00 75 00 6e 00 - 63 00 74 00 69 00 6f 00   .f.u.n.c.t.i.o.
000000000012d9dc  6e 00 20 00 63 00 61 00 - 6c 00 6c 00 2e 00 20 00  n. .c.a.l.l... .
000000000012d9ec  20 00 54 00 68 00 69 00 - 73 00 20 00 69 00 73 00   .T.h.i.s. .i.s.
000000000012d9fc  20 00 75 00 73 00 75 00 - 61 00 6c 00 6c 00 79 00   .u.s.u.a.l.l.y.
000000000012da0c  20 00 61 00 20 00 72 00 - 65 00 73 00 75 00 6c 00   .a. .r.e.s.u.l.
000000000012da1c  74 00 20 00 6f 00 66 00 - 20 00 63 00 61 00 6c 00  t. .o.f. .c.a.l.
000000000012da2c  6c 00 69 00 6e 00 67 00 - 20 00 61 00 20 00 66 00  l.i.n.g. .a. .f.
000000000012da3c  75 00 6e 00 63 00 74 00 - 69 00 6f 00 6e 00 20 00  u.n.c.t.i.o.n. .
000000000012da4c  64 00 65 00 63 00 6c 00 - 61 00 72 00 65 00 64 00  d.e.c.l.a.r.e.d.
000000000012da5c  20 00 77 00 69 00 74 00 - 68 00 20 00 6f 00 6e 00   .w.i.t.h. .o.n.
000000000012da6c  65 00 20 00 63 00 61 00 - 6c 00 6c 00 69 00 6e 00  e. .c.a.l.l.i.n.
000000000012da7c  67 00 20 00 63 00 6f 00 - 6e 00 76 00 65 00 6e 00  g. .c.o.n.v.e.n.

Oliver Rau Dec 12, 2011 - 3:44 AM

Dear ProfUIS-Team,

thanks for your quick reply.

Finally, we found out the following reason:

On our customer’s system there’s a dwmapi.dll available that must have been coming along with some unknown installation, but really has nothing to do with that from Vista/W7. Now we simply enhanced the part where the dll is loaded by checking the Windows version, first, and everything works fine.

Kind regards,

Martin

Oliver Rau Dec 7, 2011 - 8:08 AM

Dear ProfUIS-Team,

our customer has sent us a crash log produced by one of our applications. Apparently he has problems to get a crash dump by using DrWatson with your samples. Nevertheless, hopefully the following informations can help to isolate the problem.

Kind regards,

Martin



*----> Systeminformationen <----*

        Computername: [...]

        Benutzername: [...]

        Terminalsitzungskennung: 0

        Prozessoranzahl: 4

        Prozessortyp: x86 Family 6 Model 37 Stepping 5

        Windows-Version: 5.1

        Aktuelles Build: 2600

        Service Pack: 3

        Aktueller Typ: Multiprocessor Free

        Firma: [...]

        Besitzer: [...]



[...]



*----> Statusabbild für Threadkennung 0x9cc <----*



eax=ffffffff ebx=00000000 ecx=0162e39c edx=00780df6 esi=00c1b6f8 edi=00c1bdd0

eip=0122d92b esp=00c1b1ec ebp=00c1bf14 iopl=0         nv up ei pl zr na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246



*** ERROR: Symbol file could not be found.  Defaulted to export symbols for X:\transit_nxt\bin\ProfUIS287u.dll -

Funktion: ProfUIS287u!CExtNcFrameImpl__NcFrameImpl_PreWindowProc

        0122d90d ad               lodsd

        0122d90e b400             mov     ah,0x0

        0122d910 0000             add     [eax],al

        0122d912 8b4500           mov     eax,[ebp]

        0122d915 8b5030           mov     edx,[eax+0x30]

        0122d918 8d8c24bc000000   lea     ecx,[esp+0xbc]

        0122d91f 51               push    ecx

        0122d920 8bcd             mov     ecx,ebp

        0122d922 ffd2             call    edx

        0122d924 8b8424d8020000   mov     eax,[esp+0x2d8]

FEHLER ->0122d92b c70000000000     mov   dword ptr [eax],0x0 ds:0023:ffffffff=????????

        0122d931 b001             mov     al,0x1

        0122d933 e960220000 jmp ProfUIS287u!CExtNcFrameImpl__NcFrameImpl_PreWindowProc+0x3898 (0122fb98)

        0122d938 8b5500           mov     edx,[ebp]

        0122d93b 8b4240           mov     eax,[edx+0x40]

        0122d93e 8bcd             mov     ecx,ebp

        0122d940 ffd0             call    eax

        0122d942 84c0             test    al,al

        0122d944 0f854c220000 jne ProfUIS287u!CExtNcFrameImpl__NcFrameImpl_PreWindowProc+0x3896 (0122fb96)

        0122d94a 8b5500           mov     edx,[ebp]

        0122d94d 8b4248           mov     eax,[edx+0x48]



*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8e\MFC80U.DLL -

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for X:\transit_nxt\bin\termstarnxt.exe -

ChildEBP RetAddr  Args to Child             

00c1bf14 782e81ec 00000000 00000011 00000000 ProfUIS287u!CExtNcFrameImpl__NcFrameImpl_PreWindowProc+0x162b

00531a3c 004f0814 004f07c6 004f0784 004f0736 MFC80U!Ordinal3781+0x8ec

00424130 f5e90000 ccfffff7 cccccccc ff50018b termstarnxt!ToolbarServerBase__Release+0xc5df4

0144e981 33000055 33000056 33000057 33000058 0xf5e90000

33000054 00000000 00000000 00000000 00000000 0x33000055



*----> Raw Stack Dump <----*

0000000000c1b1ec  f6 0d 78 00 74 b2 c1 00 - fd 68 5e c4 d0 bd c1 00  ..x.t....hˆ.....

0000000000c1b1fc  14 bf c1 00 00 00 00 00 - f8 b6 c1 00 38 60 46 00  ............8`F.

0000000000c1b20c  00 00 00 00 38 b4 c1 00 - d0 bd c1 00 ff ff ff ff  ....8...........

0000000000c1b21c  72 b3 37 7e 5c b2 c1 00 - 0a 3c 37 7e f6 0d 78 00  r.7~\....<7~..x.

0000000000c1b22c  03 00 00 00 00 00 00 00 - 03 00 16 00 00 00 00 00  ................

0000000000c1b23c  03 00 16 00 50 8c 66 02 - f6 0d 78 00 70 cf 20 01  ....P.f...x.p. .

0000000000c1b24c  03 00 16 00 03 00 00 00 - 1e 00 00 00 03 00 00 00  ................

0000000000c1b25c  02 00 00 00 78 01 06 00 - 30 b3 c1 00 81 09 92 7c  ....x...0......|

0000000000c1b26c  08 06 06 00 5d 00 92 7c - 00 00 00 00 00 00 00 00  ....]..|........

0000000000c1b27c  00 00 00 00 00 00 00 00 - fc b2 c1 00 50 be 09 00  ............P...

0000000000c1b28c  40 06 06 00 03 00 00 00 - 04 00 00 00 03 00 00 00  @...............

0000000000c1b29c  02 00 00 00 86 10 92 7c - db 01 92 7c 78 01 06 00  .......|...|x...

0000000000c1b2ac  b4 d1 fd 7f 00 00 00 00 - 00 00 00 00 00 00 00 00  ................

0000000000c1b2bc  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................

0000000000c1b2cc  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................

0000000000c1b2dc  04 0f 92 7c 86 10 92 7c - db 01 92 7c 00 00 00 00  ...|...|...|....

0000000000c1b2ec  b4 d1 fd 7f 54 b5 c1 00 - 64 b3 c1 00 40 b3 c1 00  ....T...d...@...

0000000000c1b2fc  30 b3 c1 00 78 01 06 00 - 03 00 05 00 d0 c4 09 00  0...x...........

0000000000c1b30c  1f f9 39 7e 00 00 00 00 - 00 00 05 00 00 d0 fd 7f  ..9~............

0000000000c1b31c  78 01 06 00 34 00 00 00 - 00 c5 09 00 64 b3 c1 00  x...4.......d...



*----> Statusabbild für Threadkennung 0x14a8 <----*



eax=77dc848a ebx=03c4fed0 ecx=00000000 edx=00000011 esi=00000000 edi=7ffde000

eip=7c91e514 esp=03c4fea8 ebp=03c4ff44 iopl=0         nv up ei pl zr na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246



*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\ntdll.dll -

Funktion: ntdll!KiFastSystemCallRet

        7c91e4fa e829000000       call    ntdll!RtlRaiseException (7c91e528)

        7c91e4ff 8b0424           mov     eax,[esp]

        7c91e502 8be5             mov     esp,ebp

        7c91e504 5d               pop     ebp

        7c91e505 c3               ret

        7c91e506 8da42400000000   lea     esp,[esp]

        7c91e50d 8d4900           lea     ecx,[ecx]

        ntdll!KiFastSystemCall:

        7c91e510 8bd4             mov     edx,esp

        7c91e512 0f34             sysenter

        ntdll!KiFastSystemCallRet:

        7c91e514 c3               ret

        7c91e515 8da42400000000   lea     esp,[esp]

        7c91e51c 8d642400         lea     esp,[esp]

        ntdll!KiIntSystemCall:

        7c91e520 8d542408         lea     edx,[esp+0x8]

        7c91e524 cd2e             int     2e

        7c91e526 c3               ret

        7c91e527 90               nop

        ntdll!RtlRaiseException:

        7c91e528 55               push    ebp

        7c91e529 8bec             mov     ebp,esp



*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\ADVAPI32.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\kernel32.dll -

ChildEBP RetAddr  Args to Child             

03c4ff44 77dc8631 00000002 03c4ff6c 00000000 ntdll!KiFastSystemCallRet

03c4ffb4 7c80b729 00000000 00000000 77dc8ae4 ADVAPI32!WmiFreeBuffer+0x24e

03c4ffec 00000000 77dc848a 00000000 00000000 kernel32!GetModuleFileNameA+0x1ba



*----> Raw Stack Dump <----*

0000000003c4fea8  4a df 91 7c 90 95 80 7c - 02 00 00 00 d0 fe c4 03  J..|...|........

0000000003c4feb8  01 00 00 00 01 00 00 00 - 04 ff c4 03 e0 2e 75 03  ..............u.

0000000003c4fec8  60 66 e1 77 00 10 00 00 - 94 01 00 00 a0 01 00 00  `f.w............

0000000003c4fed8  c0 fe c4 03 a0 bc 74 ad - dc ff c4 03 d8 9a 83 7c  ......t........|

0000000003c4fee8  50 0b 81 7c 00 10 00 00 - 14 00 00 00 01 00 00 00  P..|............

0000000003c4fef8  40 22 08 00 00 00 00 00 - 00 00 00 00 00 a2 2f 4d  @"............/M

0000000003c4ff08  ff ff ff ff 00 10 00 00 - 00 e0 fd 7f 00 b0 fd 7f  ................

0000000003c4ff18  dc ff c4 03 04 ff c4 03 - d0 fe c4 03 06 00 00 00  ................

0000000003c4ff28  02 00 00 00 c4 fe c4 03 - 06 00 00 00 dc ff c4 03  ................

0000000003c4ff38  d8 9a 83 7c 80 96 80 7c - 00 00 00 00 b4 ff c4 03  ...|...|........

0000000003c4ff48  31 86 dc 77 02 00 00 00 - 6c ff c4 03 00 00 00 00  1..w....l.......

0000000003c4ff58  e0 93 04 00 01 00 00 00 - 00 00 00 00 00 00 00 00  ................

0000000003c4ff68  e4 8a dc 77 94 01 00 00 - a0 01 00 00 00 10 00 00  ...w............

0000000003c4ff78  e0 2e 75 03 00 00 00 00 - 00 10 00 00 e8 3e 75 03  ..u..........>u.

0000000003c4ff88  00 67 e1 77 28 00 00 00 - e0 66 e1 77 00 10 00 00  .g.w(....f.w....

0000000003c4ff98  00 00 00 00 00 67 e1 77 - e0 2e 75 03 e0 66 e1 77  .....g.w..u..f.w

0000000003c4ffa8  e5 03 00 00 00 10 00 00 - e8 3e 75 03 ec ff c4 03  .........>u.....

0000000003c4ffb8  29 b7 80 7c 00 00 00 00 - 00 00 00 00 e4 8a dc 77  )..|...........w

0000000003c4ffc8  00 00 00 00 00 b0 fd 7f - 00 a6 6d 8a c0 ff c4 03  ..........m.....

0000000003c4ffd8  50 95 87 85 ff ff ff ff - d8 9a 83 7c 30 b7 80 7c  P..........|0..|



*----> Statusabbild für Threadkennung 0x1778 <----*



eax=00000000 ebx=00000000 ecx=000934d8 edx=ffffffff esi=000632c8 edi=00000100

eip=7c91e514 esp=0485fe18 ebp=0485ff80 iopl=0         nv up ei pl zr na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246



Funktion: ntdll!KiFastSystemCallRet

        7c91e4fa e829000000       call    ntdll!RtlRaiseException (7c91e528)

        7c91e4ff 8b0424           mov     eax,[esp]

        7c91e502 8be5             mov     esp,ebp

        7c91e504 5d               pop     ebp

        7c91e505 c3               ret

        7c91e506 8da42400000000   lea     esp,[esp]

        7c91e50d 8d4900           lea     ecx,[ecx]

        ntdll!KiFastSystemCall:

        7c91e510 8bd4             mov     edx,esp

        7c91e512 0f34             sysenter

        ntdll!KiFastSystemCallRet:

        7c91e514 c3               ret

        7c91e515 8da42400000000   lea     esp,[esp]

        7c91e51c 8d642400         lea     esp,[esp]

        ntdll!KiIntSystemCall:

        7c91e520 8d542408         lea     edx,[esp+0x8]

        7c91e524 cd2e             int     2e

        7c91e526 c3               ret

        7c91e527 90               nop

        ntdll!RtlRaiseException:

        7c91e528 55               push    ebp

        7c91e529 8bec             mov     ebp,esp



*----> Stack Back Trace <----*

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\RPCRT4.dll -

WARNING: Stack unwind information not available. Following frames may be wrong.

ChildEBP RetAddr  Args to Child             

0485ff80 77e56caf 0485ffa8 77e56ad1 000632c8 ntdll!KiFastSystemCallRet

0485ff88 77e56ad1 000632c8 00086db8 00c1d974 RPCRT4!I_RpcBCacheFree+0x61c

0485ffa8 77e56c97 0008ddb0 0485ffec 7c80b729 RPCRT4!I_RpcBCacheFree+0x43e

0485ffb4 7c80b729 000934d8 00086db8 00c1d974 RPCRT4!I_RpcBCacheFree+0x604

0485ffec 00000000 77e56c7d 000934d8 00000000 kernel32!GetModuleFileNameA+0x1ba



*----> Raw Stack Dump <----*

000000000485fe18  aa da 91 7c e3 65 e5 77 - b0 02 00 00 74 ff 85 04  ...|.e.w....t...

000000000485fe28  00 00 00 00 e0 67 09 00 - 50 ff 85 04 a8 0c 34 b8  .....g..P.....4.

000000000485fe38  20 01 34 b8 33 34 50 80 - bc 6d 32 85 78 6b 32 85   .4.34P..m2.xk2.

000000000485fe48  00 66 6e 8a 38 f5 df ff - 34 59 54 80 00 00 00 00  .fn.8...4YT.....

000000000485fe58  05 d1 4f 80 bc 6d 32 85 - 78 6b 32 85 60 66 6e 8a  ..O..m2.xk2.`fn.

000000000485fe68  94 08 5d 80 00 00 00 00 - 30 88 6e 80 00 89 6e 80  ..].....0.n...n.

000000000485fe78  47 90 8b 03 00 00 00 00 - 00 00 00 00 01 00 00 00  G...............

000000000485fe88  ff 0f 1f 00 ff 03 1f 00 - ff 0f 1f 00 00 00 00 00  ................

000000000485fe98  00 00 00 00 60 6b 32 85 - 43 8d 6e 80 28 ec 11 a9  ....`k2.C.n.(...

000000000485fea8  27 84 6e 80 00 0d db ba - 00 00 00 00 a8 00 00 00  ’.n.............

000000000485feb8  d0 6a 6e 8a 60 6b 32 85 - 5c 6c 6e 8a c8 eb 11 a9  .jn.`k2.\ln.....

000000000485fec8  56 ca 5b 80 78 6b 32 85 - 3c 1a 00 00 41 b2 4f 80  V.[.xk2.<...A.O.

000000000485fed8  20 f1 df ff 00 01 00 00 - 00 00 00 00 00 00 00 00   ...............

000000000485fee8  00 00 00 00 1f 00 00 00 - ff ff ff ff 40 05 35 b8  ............@.5.

000000000485fef8  00 00 00 00 10 84 6e 80 - 34 39 70 85 28 ec 11 a9  ......n.49p.(...

000000000485ff08  00 00 00 00 27 84 6e 80 - 08 00 00 00 46 02 00 00  ....’.n.....F...

000000000485ff18  72 38 50 80 08 38 70 85 - 98 37 70 85 78 b0 4f 80  r8P..8p..7p.x.O.

000000000485ff28  04 39 70 85 80 ff 85 04 - 85 d1 e5 77 48 ff 85 04  .9p........wH...

000000000485ff38  95 d1 e5 77 e0 10 91 7c - 40 2f 09 00 d8 34 09 00  ...w...|@/...4..

000000000485ff48  00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff  ../M.....]......



*----> Statusabbild für Threadkennung 0x354 <----*



eax=774ce4df ebx=00007530 ecx=7ffde000 edx=00000000 esi=00000000 edi=04c5ff50

eip=7c91e514 esp=04c5ff20 ebp=04c5ff78 iopl=0         nv up ei pl nz na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000206



Funktion: ntdll!KiFastSystemCallRet

        7c91e4fa e829000000       call    ntdll!RtlRaiseException (7c91e528)

        7c91e4ff 8b0424           mov     eax,[esp]

        7c91e502 8be5             mov     esp,ebp

        7c91e504 5d               pop     ebp

        7c91e505 c3               ret

        7c91e506 8da42400000000   lea     esp,[esp]

        7c91e50d 8d4900           lea     ecx,[ecx]

        ntdll!KiFastSystemCall:

        7c91e510 8bd4             mov     edx,esp

        7c91e512 0f34             sysenter

        ntdll!KiFastSystemCallRet:

        7c91e514 c3               ret

        7c91e515 8da42400000000   lea     esp,[esp]

        7c91e51c 8d642400         lea     esp,[esp]

        ntdll!KiIntSystemCall:

        7c91e520 8d542408         lea     edx,[esp+0x8]

        7c91e524 cd2e             int     2e

        7c91e526 c3               ret

        7c91e527 90               nop

        ntdll!RtlRaiseException:

        7c91e528 55               push    ebp

        7c91e529 8bec             mov     ebp,esp



*----> Stack Back Trace <----*

WARNING: Stack unwind information not available. Following frames may be wrong.

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINNT\system32\ole32.dll -

ChildEBP RetAddr  Args to Child             

04c5ff78 7c802455 0000ea60 00000000 04c5ffb4 ntdll!KiFastSystemCallRet

04c5ff88 774ce3d3 0000ea60 00096c18 774ce492 kernel32!Sleep+0xf

04c5ffb4 7c80b729 00096c18 7c920435 7c92043e ole32!StringFromGUID2+0x51d

04c5ffec 00000000 774ce4df 00096c18 00000000 kernel32!GetModuleFileNameA+0x1ba



*----> Raw Stack Dump <----*

0000000004c5ff20  1a d2 91 7c f1 23 80 7c - 00 00 00 00 50 ff c5 04  ...|.#.|....P...

0000000004c5ff30  50 25 80 7c f8 7d 5d 77 - 30 75 00 00 14 00 00 00  P%.|.}]w0u......

0000000004c5ff40  01 00 00 00 00 00 00 00 - 00 00 00 00 10 00 00 00  ................

0000000004c5ff50  00 ba 3c dc ff ff ff ff - 10 d1 4b 77 50 ff c5 04  ..<.......KwP...

0000000004c5ff60  30 ff c5 04 f0 59 06 00 - dc ff c5 04 d8 9a 83 7c  0....Y.........|

0000000004c5ff70  60 24 80 7c 00 00 00 00 - 88 ff c5 04 55 24 80 7c  `$.|........U$.|

0000000004c5ff80  60 ea 00 00 00 00 00 00 - b4 ff c5 04 d3 e3 4c 77  `.............Lw

0000000004c5ff90  60 ea 00 00 18 6c 09 00 - 92 e4 4c 77 00 00 00 00  `....l....Lw....

0000000004c5ffa0  35 04 92 7c 18 6c 09 00 - 00 00 4b 77 fa e4 4c 77  5..|.l....Kw..Lw

0000000004c5ffb0  3e 04 92 7c ec ff c5 04 - 29 b7 80 7c 18 6c 09 00  >..|....)..|.l..

0000000004c5ffc0  35 04 92 7c 3e 04 92 7c - 18 6c 09 00 00 a0 fd 7f  5..|>..|.l......

0000000004c5ffd0  00 06 6e 8a c0 ff c5 04 - 28 88 0b 86 ff ff ff ff  ..n.....(.......

0000000004c5ffe0  d8 9a 83 7c 30 b7 80 7c - 00 00 00 00 00 00 00 00  ...|0..|........

0000000004c5fff0  00 00 00 00 df e4 4c 77 - 18 6c 09 00 00 00 00 00  ......Lw.l......

0000000004c60000  41 63 74 78 20 00 00 00 - 01 00 00 00 10 07 00 00  Actx ...........

0000000004c60010  7c 00 00 00 00 00 00 00 - 20 00 00 00 00 00 00 00  |....... .......

0000000004c60020  14 00 00 00 01 00 00 00 - 03 00 00 00 34 00 00 00  ............4...

0000000004c60030  ac 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00  ................

0000000004c60040  00 00 00 00 00 00 00 00 - 00 00 00 00 02 00 00 00  ................

0000000004c60050  00 00 00 00 00 00 00 00 - 00 00 00 00 64 01 00 00  ............d...



=

Oliver Rau Dec 6, 2011 - 2:18 AM

Sorry for pushing this issue, but our customer is urgently waiting for a solution ...


Thanks in advance,


Martin